![]() The carriage will move to the center in a few moments. Turn the printer on if it isn’t already, then raise the top cover to access the cartridges. Loosen and remove the tape strip at the top of the cartridge, then take a moment to pry it away from the orange protector right before you install it. Start preparing the replacement 564XL Black cartridge by removing it from the box and carefully removing the plastic bag. It can output up to 550 pages before expiring, based on 5% page coverage. When Windows completes all its updates, start your computer again and attempt to print a file to check if your printer works.The new remanufactured 564XL Black ink cartridge has a compact design that makes it very easy to store and to install, and each cartridge in the series is clearly color coded to prevent mistakes in installation.After clicking on that option, Windows will install the updates automatically.After that, click on the “Check for updates” option. Hit the Start menu and write an update.If you are accessing Windows 10, then these steps are for you. Here are the steps how to do a Windows Update to install all accessible operating system update. If it is been a while since you updated your Windows, that is the main reason why Windows says your HP printer driver is unavailable. Install all the available Windows updates Windows image acquisition stop and restart the service.Repeat the same exercise on “Function Discovery Resource Publication” as well.Now scroll up and go to “Function Discovery Provider Host” – right-click and select properties – Change the startup type to “manual” and start the service.Make sure the service is started and startup type is “Automatic”. Scroll down to “Remote Procedure Call (RPC)” – right-click and go to properties.Open the Run window again, type “services.msc” and press ok to get services window.You can try using automated applications like some cleaner software's that you can download from the internet. Once done you can try cleaning out your temporary files and cached files.Again, go running window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.Under print server properties, go to drivers - remove any entry there as well.Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter. Delete any printer entry or any entry which says “Unknown device”. Also, check the entries under "printer queue" and "imaging devices" and repeat the same exercise.Then from the device manager list, check the entries under “Printer” – If there are any entries, please right click and choose “uninstall” – In the confirm device un-install pop-up, make sure you select the box which says “Delete the driver software for this device".Once in device manager, click on the view tab in the top & choose “Show hidden devices”.Click the bottom-left Start button on desktop, type device manager in the search box and tap Device Manager on the menu.Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.Go to Control panel – Programs and feature – Select all the HP printer entries and uninstall them.Let's try and uninstall the printer software from the root level on your PC and install the full feature printer software.įirst, unplug the USB cable from the printer if present. Please click “ Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.Ĭlick the “ Yes " on the bottom right to say “ Tha nks ” for helping If the issue persists, Install the printer using Windows built-in driver Proceed to the next steps by following the on-screen instructions.Type in the 'IP address in Hostname or IP address' box, click next.Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen.Select 'Add a printer using a TCP/IP address'.Under 'Choose a device or printer', click on 'The printer I want isn't listed'.On the PC, go to Control panel > Devices and printers > Add a printer(at the top). ![]() Install the printer using the TCP/IP port: If the issue persists, proceed to the next step. ![]() I understand you are unable to print in color from your computer.įollow the below version of the HP Print and Scan Doctor Utility by selecting your printer:īe sure to restart your PC and allow the utility to complete the process, then check for any difference. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs. ![]()
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